Shipping

Teach Every Nation’s guarantee of excellence. Teach Every Nation is committed to providing you with life-changing, quality resources wrapped in a service that exceeds your expectations. If we are not succeeding in this, even in a small way, please inform us at help@teacheverynation.org so that we can improve.

We have three shipping options available to you.

Option 1: Collect from Johannesburg.

Collect from The Victory Park Life Change Centre in Johannesburg. 

CLICK HERE for the collection address details. Please arrange in advance for your order to be ready for collection.

Option 2: Shipping within South Africa. 

Standard courier delivery within South Africa costs R85 per order. 

These orders are delivered to your door per courier economy service. The delivery time is dependent on both the time of day that the order is received and if your delivery is to a main centre or outlying area. Delivery times are typically Monday to Friday, 8am to 5pm. The estimated delivery time of available stock items to main centres is between 2 to 4 days, while delivery to an address outside a main centre is around 5 to 7 days. You need to submit a valid South African physical delivery address, contact telephone number and email address at the time of check-out.

Option 3: Shipping outside of South Africa. 

For shipping outside of South Africa, please contact us for a shipping quotation. 

The customer is responsible for any customs, excise and clearing procedures and duties that may be payable upon arrival in the recipient country. Teach Every Nation has no control over these fees and delays and thus cannot estimate a delivery time. All orders are subject to the customs, excise and clearing laws of the recipient country. You are responsible for assuring that the order items may be lawfully imported to the recipient country.

Stock availability: Some items are manufactured upon order. This delay is typically one week. If your order, or part thereof, has to first be manufactured, you will be contacted and advised of the estimated delivery date accordingly. If urgent delivery is needed, please enquire before placing your online order.

Delivery time: The delivery time is dependent on two factors. The first is stock availability (see the ‘Stock availability’ section for details thereof). The second is your selected delivery option to your location. If urgent delivery is needed, please enquire from [email protected] before placing your online order. The item in your order with the longest stock availability time will determine the delivery time of your order.

Delays: While we endeavour to make every effort to ensure that your order arrives as scheduled, we make no warranty that all items will definitely arrive within said time. Items may be delayed for a variety of reasons beyond our control. You may cancel a delayed item at your discretion, or wait for it to arrive. When we are informed of any delays that will mean your items will arrive after the estimated shipping period has elapsed, then we will attempt to notify you as soon as possible.

Undeliverable packages: Packages are occasionally returned as undeliverable. Unless the matter can be solved promptly, a full refund (including the delivery charges for South Africa deliveries) is automatically given to the customer. As standard procedure orders are not re-shipped. If you would still like to purchase the returned items you’d need to place a new online order.

Liability: All delivery and availability details provided are estimations only. Although we strive for service excellence, Teach Every Nation cannot be held responsible for any manufacturing or delivery delays, including customs, excise and clearing delays and confiscations.

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